Video Visits

We are now offering Remote Video Visits due to current Health Advisory

We are now offering Remote Video Visits due to current Health Advisory

We are now offering Remote Video Visits due to current Health Advisory

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  • Please Sign up for MyChart to get access to your medical information and use the video visit option to connect with Rinku Shrivastava, MD for any medical needs at this time.  
  • We are offering in office visits for urgent issues after screening via video visit if it is required and only by appointment . 
  • Please call our office at 510-582-6424  and leave a message to request an activation code for MyChart Access and for appointments.
  • Once you have the code use the link below to sign up.  We recommend that you setup your visit and use the preferred  device to login and install the required software at least 30 minutes before the visit start . 


  • For Technical support with issues logging in to MyCharts , Username or Password resets and other connections issues 
  • Please Call MyHillChart 24/7 Patient support line at     

888-965-8588 


Technical difficulties with MyChart login or starting video Visits

We are now offering Remote Video Visits due to current Health Advisory

We are now offering Remote Video Visits due to current Health Advisory

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For Video Visits we recommend using either an iPhone/iPad or Android phone/Tablet 

  • For iOS devices (iPhone or iPad), download the MyChart app from the App Store
  • For Android devices (phone or tablet), download the MyChart app from the Google Play Store. Preferred Android devices .
  • Google Pixel 2 
  • Google Pixel 2XL 
  • HTC 10 
  • LG Nexus 5X 
  • Motorola Nexus 6 
  •  Samsung Galaxy S7, S8, S9, S10 
  • On a Windows laptop use Chrome browser and allow VidyoWeb plugin. There will be multiple Plugins installed and you may have issues with audio connectivity. Please restart your browser after each plugin install and disconnect and re-initiate the video visit if you have audio issues. 
  • On Mac computer, video visits may not work if your Chrome browser version is higher then 75. Our support team is working on fixing this issue.
  • Please Visit the links below for more information on MyHillChart


MyHillChart Sign up help 


MyHillChart Video Visit information and Technical Issues 




MyChart App initial setting

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First Time logging to MyChart

First Time login to the MyChart app will ask for selection of the Hill chart version used by your physician 

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MyChart used by our office

Our Office is using My HillChart by Hill Physicians . You can type Hill on the search box and select Hill Physicians My HillChart 

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Log-IN or Sign UP page and upding to correct EPIC Organization

You should end up on this page where  either 

  • You can Sign into MyHillChart using your  login and password you have already created  OR 
  • Go to the SIGN UP NOW option and get a access Code from our office to signup for MyHillChart  Access 
  • If you have selected a different Organization then Hill Physicians , you can go back to the previous page by selecting  ""Switch Organizations""  


If you are still facing issue Please Call MyHillChart 24/7 Patient support line at     

888-965-8588 

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SIGN UP PAGE

Sign UP NOW will take you the the page shown on the image on the right. 

Please    Call or email our office    to get the Activation Code 


If you are still facing issue Please Call MyHillChart 24/7 Patient support line at     

888-965-8588 

Other Video Visit Options

MyChart is our preferred option for Video Visits. We encourage you to sign up for MyChart access as it will provide access to other features like accessing your labs results and direct messaging your providers.   If you are having issues with MyCharts even after talking to the support line,  it may be possible to use the alternative Video Visit option after discussing with the provider. 

About Us

How We Help

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Preventative Care

We offer a variety of preventative and acute care services:

  • Vaccinations and immunizations
  • Child & Adult Physical & Wellness Exam
  • Immunizations
  • Same day Sick Visit
  • Travel Visit/ Vaccines
  • Work, School and Sports Physical
  • Pap Smear and Routine Gynecological Care
  • STI
  • Wound Care
  • Abscess/Cyst drainage
  • Joint Injections
  • Ingrown toe nail removal
  • Coumadin Management (INR check)
  • Weight loss

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Acute Symptoms

We offer diagnostics for many acute symptoms such as ear infections, strep throat, pulmonary lung tests, pregnancy test and other illnesses. 

 

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Chronic Issues

You can rely on us to treat all of your chronic care needs such as hypertension, diabetes, elevated cholesterol, asthma and others. 

 

Contact and office hdours

Send Us a Message

KareWellMD.com

Chabot Family Associates Inc.

19845 Lake Chabot Road, Suite #205, Castro Valley, California 94546, United States

Email : contact@karewellmd.com Phone : (510) 582-6424 FAX : (510) 582-6462

OFFICE HOURS

Open today

09:00 am – 03:00 pm

Please note due to the current health advisory we are offering remote Video  visits for most of our appointments and only seeing patients by appointment for specific needs which cannot be addressed by Telemedicine.  

Please call our office to get started on Video Visits

 

(New Patients will only be seen after insurance eligibility is verified.  )